Pre-orders and Fixture Deposits

If you have placed a pre-order deposit please refer to the item page for the latest expected availability. When the item is back in stock we will contact you to request the remaining payment, confirm shipping details and to check if you need any additional items. Upon receipt of payment we will prepare your order for shipping and contact you with tracking information. 

Covid-19 Notice

Our online store remains open for business. Despatch times are a little slower than usual but we are doing our best to ship orders as quickly as possible. Domestic courier services are currently operating as usual - International customers may experience some delays.

UK Shipping

International Shipping

Shipping will be calculated automatically for the following countries:
Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Guernsey, Ireland, Italy, Jersey, Luxembourg, Monaco, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, United States.
Orders from locations not included on the list above will be invoice separately for shipping after checkout. Please contact us first if you would like a shipping estimate.

Fulfilment

We aim to despatch all orders within 2 working days. Some items have longer despatch times but these will be detailed on the specific product page. All orders placed before 12:00am GMT on Monday 4th January 2021 will ship on Thursday 7th January 2021. Please consider possible delays that may be caused by COVID restrictions and / or BREXIT export rules. 

VAT Exemption

If you are eligible for VAT exemption then please create an account on our website using your business email address. After creating an account please email us from the same address with details of your exemption including a VAT exemption number.