Shipping and Fulfilment
Pre-orders and Fixture Deposits
If you have placed a pre-order deposit please refer to the item page for the latest expected availability. When the item is back in stock we will contact you to request the remaining payment, confirm shipping details and to check if you need any additional items. Upon receipt of payment we will prepare your order for shipping and contact you with tracking information.
Covid-19 Notice
Our online store remains open for business. Despatch times are a little slower than usual but we are doing our best to ship orders as quickly as possible. Domestic courier services are currently operating as usual - International customers may experience some delays.
(for orders placed before 12AM Monday 17th August)
(for orders placed before 12AM Monday 31st August
UK Shipping
Our UK Shipping rates are subject to change but at time of writing are:
International Shipping
Shipping will be calculated automatically for the following countries:
Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Guernsey, Ireland, Italy, Jersey, Luxembourg, Monaco, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, United States.
Orders from locations not included on the list above will be invoice separately for shipping after checkout. Please contact us first if you would like a shipping estimate.
Fulfilment
We aim to despatch all orders within 2 working days. Some items have longer despatch times but these will be detailed on the specific product page.
VAT Exemption
If you are eligible for VAT exemption then please create an account on our website using your business email address. After creating an account please email us from the same address with details of your exemption including a VAT exemption number.